Privacy policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), and with Organic Law 3/2018 of 5 December on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD, by its acronym in Spanish), we inform you about our Privacy Policy.

This is the Privacy Policy for the Site www.hotelruralenalicante.es, owned by La Casona de Guadalest, S.L. By using or accessing this site, either to browse its pages or to make an online booking, the visitor becomes a User, thus agreeing to these Terms of Use. Do not use the Site if you do not agree to the Terms.

Therefore, before using our Site, you should read the Legal Notice, the Privacy Policy, the Cookie Policy, the General Contracting Conditions and any other legal text regulating the use of the Site and which you can access in the footer of the Site.

If, while browsing the Site, we request your personal data in order to be able to supply our services, we will process them and collect them according to the following terms:

All the data is collected by the owner of the Site, who is responsible for their processing, and whose details are:

• Holder: La Casona de Guadalest, S.L.
• VAT Number: B-53567145 with registered office at
• Registered office:  C/ Achova, 1 (03517) El Castell de Guadalest – Alicante
• Email: info@casesnoves.es
• Telephone: +34 96 588 53 09

 

1. DATA COLLECTION, PROCESSING PURPOSES AND LEGITIMISATION

 

During the personal data collection process through the different forms on our Site, you will be informed of which data are compulsory to complete the process. If you fail to provide the necessary information, we will not be able to supply the service or to grant you access to certain functions implemented on the Site.

By filling out these personal data collection forms, you authorise the owner of the Site to use your data for the purposes stated below.

It is the User’s responsibility to provide accurate and true data, and to communicate any changes or modifications thereto.

Your personal data will be collected for the following purposes:

• To provide information, to respond to the enquiries made through the channels available on the Site (email, WhatsApp, Telegram, Facebook Messenger).
• To manage your booking made from the specific area on our Site.
• To send you our newsletter if you subscribe to our newsletter service or if you authorise us — in any of the forms you fill out — to send you marketing communications. We would like to remind you that you can cancel this service at any time by clicking on the link in any of the communications you receive. All the marketing communications you will receive will be related to products or services supplied by Cases Noves.

The legal basis for the processing of your data is the execution of the booking contract of our services, and the unambiguous consent you provide by agreeing to the Privacy Policy of the form to subscribe to our newsletter.

 

2. STORAGE OF THE INFORMATION

 

We inform the User that, in compliance with the maximum storage period principle, the data collected will be processed only and exclusively for the time and purposes necessary for which they were collected. Therefore, they will be stored no longer than necessary so that the User can be identified for the purposes of the processing of personal data and to comply with the current applicable legislation.

 

3. DISCLOSURE OF PERSONAL DATA

 

In order to comply with the purposes stated in section 1 of the Privacy Policy, we may need to share your personal data with third parties which provide us with support services, so that we can give you a proper service, or with other third parties for the delivery of additional services requested and authorised by you. Among these third parties there are transport companies, technological service providers and financial entities processing the payments for our services.

In some cases, as could happen with IT providers, such third parties are not in the European Union. However, we have verified that these providers have adopted the “Privacy Shield” and that they provide appropriate levels of protection. By agreeing to this Privacy Policy, you expressly authorise us to process and communicate your personal data with these third parties or to transfer your personal data to the aforementioned service suppliers located outside the European Union for the purposes described here.

 

If you have contracted our services, you are accepting that we transfer your personal data to the entity FLEXMYROOM INSURETECH, S.L. located in Benidorm (03503-Alicante), Calle Gerona, 13, Local CA 18, and with CIF (Tax Identification Code) number B42687616, with the sole purpose that you can benefit from the insurances that this entity offers. This entity will cancel your personal data when the service has ended and the legally established deadlines have been met. You can exercise your rights of access to data, rectification or deletion of data, limitation of the use of data, opposition to the use of data and portability of data at the email address: datos@flexmyroom.com

 

4. DATA PROTECTION RIGHTS

 

You can exercise your rights of access, rectification, erasure or blocking at any time by sending an email to: info@casesnoves.es, stating the reason for your request. We remind you that these rights can only be exercised by the interested party, so we may request a copy of your ID, passport or any other valid document to identify you.

 

5. SECURITY MEASURES

 

We commit to assure the privacy and confidentiality when processing personal data, implementing the levels of protection of personal data required by law, and installing all the necessary technical means to prevent the loss of, misuse of, alterations to, non-authorised access to or the theft of such data.

 

6. REGULATION CHANGES

 

Cases Noves -La Casona de Guadalest, S.L. reserves the right to modify this Privacy Policy to adapt it to changes in legislation or jurisprudence.